Why Conversions or Results May Not Be Visible in the Results Tab

If you’re unable to see any conversions or results in the Results tab, here are a few steps to troubleshoot the issue:

1. Ensure Conversions Are Connected:

Navigate to your test, go to the Results tab, and confirm that a conversion is selected. Without a connected conversion, the results won’t show up.

2. Verify Conversion Tracking:

• Check that the conversion event is properly set up on your site.

• Ensure the Optibase script is installed in the head code section of your project settings.

• Test the conversion action (e.g., button click or form submission) to confirm it’s being recorded.

3. Check Test Activity:

Ensure the test is active and receiving traffic. If there’s no traffic, conversions won’t be recorded.

If you’ve reviewed these steps and the issue persists, record a Loom video of your setup and share it with us. This will help us understand the problem and provide a solution quickly.