# Why Conversions or Results May Not Be Visible in the Results Tab

If you’re unable to see any conversions or results in the Results tab, here are a few steps to troubleshoot the issue:

## 1. Ensure Conversions Are Connected:

Navigate to your test, go to the Results tab, and confirm that a conversion is selected. Without a connected conversion, the results won’t show up.

## 2. Verify Conversion Tracking:

• Check that the conversion event is properly set up on your site.

• Ensure the Optibase script is installed in the head code section of your project settings.

• Test the conversion action (e.g., button click or form submission) to confirm it’s being recorded.

## 3. Check Test Activity:

Ensure the test is active and receiving traffic. If there’s no traffic, conversions won’t be recorded.<br>

If you’ve reviewed these steps and the issue persists, record a Loom video of your setup and share it with us. This will help us understand the problem and provide a solution quickly.


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