Why Conversions or Results May Not Be Visible in the Results Tab
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If you’re unable to see any conversions or results in the Results tab, here are a few steps to troubleshoot the issue:
Navigate to your test, go to the Results tab, and confirm that a conversion is selected. Without a connected conversion, the results won’t show up.
• Check that the conversion event is properly set up on your site.
• Ensure the Optibase script is installed in the head code section of your project settings.
• Test the conversion action (e.g., button click or form submission) to confirm it’s being recorded.
Ensure the test is active and receiving traffic. If there’s no traffic, conversions won’t be recorded.
If you’ve reviewed these steps and the issue persists, record a Loom video of your setup and share it with us. This will help us understand the problem and provide a solution quickly.
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